Friday, March 7, 2014

Fabulous Turnout for Supervisor's Hearing on TNC's

In addition to Director of Taxi Services Christiane Hayashi and Attorney Christopher B. Dolan, (representing the family of Sophia Liu who was killed by an Uber x driver on New Years Eve) around 50 people spoke against the current weakness of the rules regulating TNC's.

But it wasn't just the numbers. It was the effectiveness of the speakers coupled with the open minded attitude of the members of the Supervisor's Neighborhood Services & Safety Committee that left me feeling upbeat.


Supervisor's Eric Mar (photo - who called the meeting), David  Campos and Norman Yee took in the hearing with Supervisor John Avalos joining them later.  The Supervisors exhibited open minds, asked good questions and showed a willingness to learn. This was a refreshing contrast for those of us who took part in the CPUC Hearings on Ridesharing last year where most questions clearly had been decided before we walked into the room.

Many people think that the Supervisors have little or no power to effect the CPUC ruling but that was not the impression that I got from the hearing.

Have to driver tonight. Details next post.

Tuesday, March 4, 2014

Supervisor's Service & Safety Committee Meeting on Unregulated Taxi Services: This Thursday at 10 am

Supervisor Eric Mar will be holding a special hearing of the Neighborhood Services & Safety Committee to discuss the concerns that have arisen over these unregulated taxi services such as Lyft, Sidecar and UberX.  The hearing will be held this Thursday, March 6 at 10am at City Hall in Room 250.

Show up. Lyft, Sidecar and Uber surely will.

Friday, February 7, 2014

Town Hall Meeting: Electronic Taxi Access 1

The first Town Hall Meeting to be available online was held last Tuesday, January 28, 2014. I took in the meeting live myself but the broadcast apparently went off well except for intermittent problems with the sound. Director Christiane Hayashi thought that this was probably to due the fact that they were forced to use Wi-fi instead of being hard wired. Hayashi implied that the problems would be solved by the next meeting.


The main subject, at least for me, was Electronic Taxi Access (ETA). But before going into this I want do a brief summary of what ETA is supposed to accomplish. The proposal actually consists of two parts: One - to create a database with which to help Taxi and Accessible Services manage and regulate the cab business; Two - to offer an interface where all electronically dispatched orders can be accessed by all interested cab drivers.

Database

The database is being created by Frias Transportation Infrastructure (FTI) using their RideIntegrity software. The information provided is intended to help regulators answer such questions as:

  • How many trips San Francisco taxis provide 
  • How much of the time a taxi is occupied and how much of the time it is empty
  • The percentage of taxi transactions paid by credit card
  • The number of miles driven during each shift
  • Which taxis are operated as affiliate leases and which are operated as gas and gates 
  • How many driver permit holders actually drive a taxi 
  • How taxi stands are utilized 
  • How often taxis pick up or drop off in bus stops 
  • The principal routes used by taxis 
  • The presence and frequency of taxis in particular neighborhoods or supervisory districts 
  • The amount of time taxis spend idle at the airport 
  • Actual greenhouse gas emissions by type of taxi vehicle, company or fleet 

Taxi Services staff had been asking the companies to provide them with the above information for awhile but, finding said companies to be less then forthcoming, they authorized FTI to install an on board device (OBD) to automatically collect the data. This lead to caterwauling on the part of various company managers who said that they could provide the data themselves. Director Hayashi said "fine" and gave them a February 1, 2014 deadline in order to prevent the OBD from being put into service.

At the Town Hall meeting, the date appeared to be pushed back to March 1, 2014 but much of the data is already being provided and Hayashi intends to have the system up and running by April 1, 2014.

One fear held by both company managers and drivers was that FTI might sell the data to third parties ala Facebook or Safeway. But Hayashi says that the information will be owned by the SFMTA not FTI and will not be sold.

Electronic Taxi Access (ETA)

I confess that I'm still a little confused about how this will work so I won't post on it until I research the ETA plan more thoroughly.


Seattle City Council plans to limit the number of TNC's and insist on proper insurance of the vehicles.

In the meantime, it looks like good news from Seattle on the faux taxi front. The Seattle City Council will vote on a plan to limit the number of TNC's to 300 and the number of hours a person can drive per week to 16. 

 "The proposed pilot program would force TNCs to cover drivers with excess liability coverage as soon as drivers are live on the company’s smartphone app. That would help prevent some of the liability confusion that has followed accidents such as the one in San Francisco, which killed 6-year-old Sofia Liu and injured her mother and 5-year-old brother."

The fact that the California Public Utilities Commission has allowed the TNC's to have insurance that does NOT cover the drivers in this situation is unconscionable and abhorrent.

Let's hope that venture capital doesn't buy the Seattle City Council like it has the CPUC.

See City panel shrinks options in rideshare pilot plan

Tuesday, January 28, 2014

What? They Have No Insurance?

This is a picture of a sign that, as far as I know, did not show up in any news coverage of the July 30, 2013 San Francisco taxi person protests against Lyft, Sidecar and  Uber x. One or two mass media outlets made passing mention of drivers claiming that the TNC's were not properly insured, but the brunt of the mass communications was that "cabbies" were protesting because they were losing money. And, who can forget ABC ending it's blurb with extended coverage of a pro-Lyft speech that Mayor Ed Lee had given months earlier?

Well ... the chickens are coming home to roost. Or, maybe, ostriches would be a better analogy. In any case, media scribblers are beginning to cover the results that some of us predicted would inevitably take place with the under-insured vehicles and under-vetted drivers of Lyft, Sidecar & Uber. In addition,  articles on the dangers of driving for the TNC's are beginning to turn up. (See Consumer Reports).

Here are a few that have recently come my way:

Uber customer claims abuse and assault by driver.

The Strange Tale of an Uber Car Crash ...

6 Year Old Struck and Killed in Tenderloin Crosswalk.

Uber-Affiliated Driver Arrested in Girls Death.

Should Uber be Held Accountable for Fatal Accident.

Taxi Drivers Demand More Oversight for Online Ride Services.

Uber x Driver ... Had a Record of Reckless Driving.

Lyft Driver Allegedly Attacks Pedestrian.

How Many Ridesharing Drivers Are Hiding Status From Insurers?

Uber Driver Locks Passenger in Car, Gives Himself Five-Star Rating.

Ride Apps Uber, Lyft, Sidecar Hit Speed Bumps.

Rough Patch for Uber Services Challenge to Taxis.

Cab ... give insurance firms license data on citizen competitors

Lyft Driver Hits Elderly Woman in San Francisco Crosswalk.

Notice to TNC Company Drivers.

Phil Matier: Wrongful Death Suit Could Change How Uber Does Business.

Consumer Reports: Don't Risk Your Car Insurance by Operating Your Vehicle as a Part-Time Taxi.

I'm sure this is the tip of the iceberg. Please feel free to send me links that I've missed. I'll publish them here.

Monday, January 27, 2014

SFTaxiLive & Online Town Hall Meetings



Sftaxilive - a brainchild of Director Christiane Hayashi - can be accessed at www.sftaxilive.com. It contains a plethora of features including the ability to attend Town Hall meetings online. Follow the procedure below if you wish to join tomorrow's Town Hall meeting on Tuesday January 28, 2014 at 1: 30 pm.


To join a meeting live via internet there are three steps: 

1. Register for the site using your email address.
2. Sign up for an upcoming meeting that you want to attend remotely.
3. On the day of meeting, log into site and join the meeting live.

STEP 1: SIGN UP ON THE WEBSITE

  1. Go to www.sftaxilive.com

2. Click on "Sign Up" link in top right corner. All you need is your first name, last name and a valid email address. You pick your own password. 

3. Once you are signed up, click "Login" on top right corner and sign in any time you want to attend a live meeting or register for a future meeting by entering your email address and password.

STEP 2: SIGN UP FOR AN UPCOMING MEETING 

For example, sign up now for the January 28 Town Hall Meeting. Note…you must have already registered for the site (see Step 1):

1. Log in using your email and password.

2. Click on the "MEETINGS" link on the left hand corner of your user page.

3. You will see three options: "My Meetings" "Past Meetings" and "Upcoming Meetings".  Click on "Upcoming Meetings".

4. All upcoming meetings will be displayed, and each meeting will display the following information: 

Name, Start Date, Time, Capacity, Details and Action. 
Under the column  "Details" is the word "View".

5. When you click "View" it will display more details about the meeting, including meeting documents you can download. On this Details page at the bottom is a "Sign Up" button. When you click "Sign Up" you will be automatically signed up for that meeting.

STEP 3: JOIN LIVE MEETINGS ON THE DAY OF MEETING

1.    On day of meeting. go to www.sftaxilive.com and login. 

 2. Then in your user page you will see the MEETINGS button. Click on "My Meetings".

3. You will see a list of all the MEETINGS you have signed up for. Click on the meeting you want to join and it will display the meeting details.

   4.  Click on "JOIN" on that page and it will take you to the meeting in progress.

Although the site is largely self-explanitory, I'll cover some of the other features in another post.

Wednesday, December 25, 2013

Trolling for TNCs

My title is a misnomer. TNCs aren't hard to find. The night I rode with Investigators Eric Richholt and his new partner Andres Martinez, Lyft & Sidecars were blocking traffic all over town.

Contrary to popular opinion Taxi Services has been ticketing TNCs for violations as well as citing illegal taxis and limos whenever possible.

Investigators go out in pairs regularly six days a week.

Eric says that they write about 30 tickets a shift. However, most of the tickets during the day are given to limos while Eric & Andres do most of the citing of the TNCs at night. Most of the violations are for illegal parking or blocking traffic and run about $100. The penalty for making an illegal pick up is $5,000 but, because of smart phone apps, it is almost impossible write up a TNC or a limo for an illegal pick up.

Eric & Andres went out one night with Director Chris Hayashi as a decoy. She was wearing a party dress and high heels but couldn't get a Lyft or Sidecar to bite. The few TNCs that stopped when she flagged them insisted that she download their app if she wanted a ride.

Hunting for Illegal Taxis



Eric & Andres usually begin their shift by looking for illegal taxi and limos just like they did a few years ago when I originally rode with Taxi Services investigators.

We started in the Mission. It took all of five minutes of cruising before Eric & Andres spotted Sierra Yellow Cab Number 50 on 26th and South Van Ness. A few weeks earlier they'd spotted the same illegal taxi picking up flags at 3rd and Howard. The driver simultaneously saw the investigators and took off using high speed evasive action. The investigators chased after him but gave up on the freeway because Number 50 was making dangerous lane changes at 85 mph and they were afraid that he'd get somebody hurt or killed.

They received two other complaints from San Francisco cab drivers about Number 50 so Eric called the owner of Sierra Yellow Cab who said that he'd shut the driver down but, as we saw, this hadn't happened. Number 50 spotted us about the same time we spotted him and took off. He circled blocks, cut back and eventually lost us with a variety of lane changes on Mission near 17th.



A little later, Andres & Eric spotted another regular violator's illegal cab illegally parked on Ivy Street between Polk and Van Ness. Clearly a professional at illegal taxi driving, the dude had parked his car so that it couldn't be towed. This didn't stop Eric from giving it a ticket. He ticketed it again the next day.

Giving out tickets is one thing and collecting the money is something else again. Salim Soltaine, who Eric ticketed for $5,000 back in 2011 when I was riding along, was hit with $5,000 fines on three other occasions but left the country without paying anything. Nonetheless, Eric says that they've given out forty-five $5,000 citations which the court usually reduces to $500 for a first offense. Eric estimates that they've taken in between $7,000 and $10,000 in fines.

Congesting Traffic


TNCs don't usually start congesting major streets until 9 or 10 p.m. Eric (photo right) and Andres (photo left) thus usually takes a break around 8:30 p.m. at Miller's East Coast Deli on Polk St. Miller's claims to have the best sandwiches in town, which may or may not be true, but they certainly have the biggest that I've seen. I had two meals off the one I bought.

You, gentle reader, may notice that Eric does all the talking. That's because Andres wanted to leave all the speaking to Eric. A nice, quiet and friendly man, perhaps this is because Andres comes from a culture where people are taught to respect their elders.


In any case, fortified by the meal, Eric & Andres were ready to take on the TNCs, which complied by blocking streets, double parking and hanging out in bus stops.

We drove less than a block before handing out the first ticket to a double-parking Sidecar. There was no shortage drivers to cite. Despite babysitting me for half their shift Eric & Andres still handed out 28 tickets.

Eric says that TNCs and Black Cars have raised "havoc on traffic" in San Francisco. It's gotten to the point where limo drivers complain to him about the TNCs when he's citing them. ("Why don't you ticket those guys?)

Eric & Andres have been reaching out to the police who have agreed to step up enforcement to help unblock the streets.

Lyft? I ain't no stinking Lyft!

Lyft of course is the most obvious of the TNCs. Sidecars are supposed to have sleeves with S-i-d-e-c-a-r written on them over the back of their mirrors but very few of them actually do and, as far as I know, Uber xs have no identifying insignias what-so-ever.

Lyft drivers don't appear to like this situation and have taken to putting their mustaches inside the front windshield of their vehicles.



In this way, they can pretend that they are not working as commercial vehicles if they're in an accident or are stopped by the police for a violation. Or, even if they are being photographed by blogger like the dude in the right photo. The instant he saw me lining up a shot, he threw his mustache down on the front seat and floored it.

Local feature writers may be confused about insurance but Lyft drivers are not. They know that they're not insured.


Eric thinks that the insurance issue along with the hidden costs of driving and maintaining their own vehicles will kill off the TNCs in the long run.

He gave an example of neighbor of his in Oakland, a young woman, who was excited when she started driving for Sidecar. He talked to her a few months later and she said that she'd quit driving for the company because she wasn't making any money.

There are hidden costs to using your own car as a taxicab. There is the lack of collision insurance which could put the drivers back as much as $25,000 or $30,000 if they bought a new car to use as TNC. And, there is also a lack of Worker's Compensation insurance (considered a minor point by local media types) that could leave a severely injured driver destitute.

Even if the driver manages to cover damage to the vehicle, some cars are never the same after an accident. The cab I drove when I was a medallion holder, was hit when I wasn't driving it. It was supposedly fixed but there was a problem with electrical system and the car kept dying. This happened several times and the insurance company was reticent to pay the bills which rose to over $2,000. This wasn't a problem for me because the cab company owned the cab but an individual using his or her own car to transport customers probably would not be so lucky.

In addition, there are the normal maintenance costs that get higher and higher the the longer the cars are driven. Sooner or later Lyft and Sidecar drivers will realize that they are are talking all the risks (physical and financial) normally assumed by taxi or limo companies for little better than a minimum wage job.

Personally I do think that the insurance issue will kill off the TNCs but in different way than in Eric's scenario. When insurance rates start going up because of all the hidden mustaches and fake, felonious statements from deceitful TNC drivers, the public will demand that Lyft and Sidecar start paying their own bills instead of passing them on to us.

In the meantime, Eric & Andres are doing their best to clear the riffraff off the streets.

                                                                                                   

Sunday, December 8, 2013

Murai, Rest in Peace


I'm sorry to inform my readers that Murai died yesterday. I don't know if I have much to say that I haven't said before. She lived as full a life as anyone I've ever met. She was a wonderful spirit who lived as thoroughly as she could every day. She never stopped learning. She never stopped studying. She never stopped loving. She never stopped sharing. She never stopped creating her daily art until the very end.

She remains a great inspiration to me personally and I'm glad that I was able to write my post about her before she did pass on. She liked the piece a lot and was excited about doing a video project with me that I'll have to finish without her.

I'll be forwarding a post written by her children as her last words after I send out this article.

I have one more picture. Who but Murai would dress like this to deliver a speech to the SFMTA Board?

Good luck on your new journey Murai. Vaya con Dios.