Hayashi illuminated issues obscured by the rhetoric of both the so-called NOETS and the CPUC spokespersons. She also explained the negative consequences for the public of legalizing these bogus taxicab services.
The first talk begins with a comment on sharing the podium with Uber. The joke is that Uber had held court for over forty minutes before Director Hayashi was given the opportunity to speak. And, of course, Uber and Hayashi don't like each other very much.
The second talk is brilliant and impassioned. It's ending also points out the varying levels of respect given by the CPUC to the spokenperson for the City of San Francisco and the one for Uber.
A CPUC "facilitator" rudely shut down Director Hayashi before she had a chance to finish by claiming that Illya Abyzov, a manager for Uber, had only been given two minutes to talk before his Q & A. Actually Uber attorney Ed O'Neil's introduction of Mr. Abyzov took two minutes by itself and, as I mentioned before, the entire performance took up over forty minutes with Illya neither saying much nor answering any question he didn't like. The kicker is that Illya Abyzov is not listed as a "Party" to the Rulemaking. That is to say - he should not have been allowed to speak at all.
You might also have noticed that Hayashi was cut off precisely when she was about to give the "specific" ideas for change that the "facilitator" claimed to be asking for.